Refund & Returns Policy

Clear policies designed to protect both our customers and product quality.

Returns Policy

Due to the nature of edible products, Royal Edibles cannot accept returns on any opened or consumed items.

This policy helps maintain strict product safety standards and ensures all customers receive products that have not been tampered with.

If a product arrives damaged or incorrect, please contact our support team immediately so we can assist you.

Customers may be eligible for a refund or replacement under the following circumstances:

• The order was lost in transit
• The order was not delivered
• The product arrived damaged
• The wrong product was shipped

Our team will investigate the situation and work quickly to resolve it.

If a shipment does not arrive successfully, Royal Edibles offers one of the following solutions:

• One free reshipment of the order
• A full refund

Our goal is to ensure every customer receives their order or a fair resolution.

Once a refund is approved, it will be processed using the same payment method used for the original purchase whenever possible.

Processing times may vary depending on the payment provider.

For manual payment methods, our support team will provide instructions for completing the refund.

If you experience any issues with your order, please contact our support team with your order number and a brief description of the issue.

Our team will respond as quickly as possible to resolve the matter.

Email: support@royaledibles.co.uk

Our support team is available to assist with refunds, delivery issues, and general order questions.